Two-Minute Speaking handles support, privacy requests and press through a single address: privacy@aienglishspeaking.app. There is no contact form and no ticket system — you write to us directly, and a real person reads every message. [OWNER: expected response time].
What should I include in a support message?
To help us fix a problem quickly, tell us what device you were using (iPhone, Android, laptop), which browser or app version, and exactly what happened — what you tapped, what you expected, and what you saw instead. A screenshot helps but is not required. For privacy requests (access, correction or deletion of your data), just say what you need; we do not require a specific format.
Is this address also for press and partnerships?
Yes. Journalists, researchers and potential partners can use the same address, privacy@aienglishspeaking.app. Mention “press” or “partnership” in your first line so we route your message correctly.
Practising and hit a snag? Open the app at https://app.aienglishspeaking.app, or email privacy@aienglishspeaking.app and tell us what happened.
Who runs Two-Minute Speaking?
Ali Saberian, a sole trader based in the United Kingdom. Paid subscriptions are sold by our merchant of record, Paddle.com Market Ltd (London), which issues receipts and handles payment questions and refunds together with us. Support is by email only; we answer within two working days.